If you make an appointment via our on-line service for a telephone consultation, please note that we cannot guarantee the time that you will be called back by a clinician. We would love to be able to call everyone back at their preferred time but this can be very difficult if the call before was a long one or if we have had an emergency in the surgery at the same time.
If you book a call in the morning, please understand this call may be later than you had hoped but it will be in the morning. This is the same applies to the afternoon appointments.
Thank you for your patience and understanding.