Helen Knipe – Practice Administrative Manager
As Practice Administrative Manager, Helen is involved in ensuring the practice runs as smoothly as possible. She will be able to help you with any problems you may have with the way the practice is run and will welcome constructive suggestions in writing to help us maintain and improve our services to you.
Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as dealing with patient records and carrying out searches and practice audits.
Zillah Troughton – Lead Dispenser
Zillah and her team of qualified dispensers aim to ensure that your medication is dispensed in a correct and timely manner. Details of how to order repeat medication can be found in our Prescriptions and medicines centre area.