There is good access for any patient with disabilities to be seen in most of our consultation rooms. If the room is not appropriate for your disability, then we will ensure we find a different room to accommodate your needs.
We also have a wheelchair in our surgery should you need assistance. This can be borrowed if you need to assist transferring a relative / friend from your vehicle to the surgery and back again. The wheelchair must be returned at the end of your visit to our surgery, immediately after you have finished it. We do not allow it to be borrowed or taken away from the premises as it needs to be available at all times to manage any sick patients on our premises.
There are designated parking bays available in the car park at the surgery and there is step-free access with wide doors to allow for wheelchairs.
There is a hearing aid loop stationed at the reception desk. This is portable so can be used in the clinical room with the doctor or nurse; please notify the receptionist or clinician you are seeing that you would benefit from using this when you check-in and we will happily make these arrangements for you.
If you have any other disabilities which you feel we need to know about, please do let our practice know in person, by phone or email.
Car parking
We have parking available at all three practice sites. We are a busy surgery and unfortunately this does mean that the car park in Swallowfield can be busy at times.
We request care is taken when parking at the practice. You are welcome to use any of the spaces that are not allocated for disabled patients (blue badge holders) or the staff parking area.
We are a very busy practice so please leave plenty of time before your appointment to find a parking space, and we would ask that patients who are able to walk to the surgeries to do so.
